The efficient running and administration of your computer network is our primary focus here at EdgeTech. We do this by proactively managing your servers and computers on a daily and weekly basis. Our state of the art management and reporting platform allows our technicians to be alerted of most potential issues on your network BEFORE they become a real issue. We then are able to connect in and diagnose and resolve most issues, often within a very short time after being notified. Pricing begins at a low monthly cost of just $26 per PC, and $166 per server, all for monthly remote support.
EdgeTech also offers packages that include hands-on support at a discounted price for a more robust IT support solution for your business needs.
What exactly is covered with this service?
| Server & Network Management | Desktop Support | Security Management |
| Windows NT/2000/2003 Server support & proactive maintenance |
Regularly deploy patches & update virus definitions |
Proactive firewall maintenance & troubleshooting when problems arise |
| Troubleshooting any alert that arises while monitoring systems |
Perform desktop tunings like Defrag, Scandisk, Paging file optimizations, bottlenecks, etc. |
Maintain logs of intrusion attempts from outside influences |
| Weekly check for viruses & event logs to identify problems& to troubleshoot any found |
Deply updates to software, service packs and patches |
Continuous filtering for bugs, spyware, malware & other threats |
| Check and pack-up all security holes and verify data backup |
Support all off-the-shelf products and 3rd-party applications |
Proactive monitoring of e-mails for spam and viruses before they can affect the system |
| Management of all Hubs, Switches & other network devices |
Extend end-user technical support |
Your servers, your most important network devices, receive more intense monitoring by our Network Operations Center in order to respond immediately to issues that arise:
Call us today to schedule a no-cost initial assessment of your business IT needs! When you call us, ask us about our free Server/Client Anti-virus package for our managed support clients! (Valued at $350-800 annual cost.)
Here is what can take place on your desktop PC's and notebook computers each week:
